--- title: Privacy Policy description: SmartMotors privacy policy --- [![smart-motors-logo-boosting](https://www.smartmotors.org/hubfs/smart-motors-logo-boosting.png "smart-motors-logo-boosting")](https://www.smartmotors.org/?hsLang=en) [![smartmotors-logo-sm](https://www.smartmotors.org/hubfs/Smart-Motors-2023/smartmotors-logo-sm.png "smartmotors-logo-sm")](https://smartmotors-8033513.hs-sites.com/?hsLang=en) # Privacy and Information Security Policy **Thinking Forward XXI, S.L. (SmartMotors)**, in its commitment to excellence and the protection of information assets, has designed this policy under the standards of **Regulation (EU) 2016/679 (GDPR)** and **Royal Decree 311/2022 (Spanish National Security Framework - ENS)**. ## 1. General Information and Legal Framework This policy regulates data processing and the security measures applied to SmartMotors' services. - **Data Controller:** Thinking Forward XXI, S.L. - **Tax ID (CIF):** B65234601 - **Address:** C/ Torroella de Montgrí, 17. 08027, Barcelona. - **Legal Reference Framework:** GDPR, Organic Law 3/2018 (LOPDGDD), and RD 311/2022 (ENS). ## 2. Governance and Security Roles (ENS) Following the principles of proactive responsibility, SmartMotors has a clearly defined security governance structure: | **Role** | **Person in charge** | **Contact** | | --- | --- | --- | | **Delegado de Protección de Datos (DPO)** | Ezio Cappellino | ezio.cappellino@smartmotors.org | | **Responsable de Seguridad** | Victor Sanchez | victor.sanchez@smartmotors.org | | **Responsable del Sistema** | Carlos Bermudo | carlos.bermudo@smartmotors.org | | **Responsable de Información y Servicio** | Ezio Cappellino | ezio.cappellino@smartmotors.org |   ## 3. Commitment to the National Security Framework (ENS) SmartMotors declares its compliance with the **ENS**, having categorized its systems as **INTERMEDIATE Category**. This implies a reinforced level of protection to guarantee the five dimensions of security: - **Availability:** Guarantee that systems and data are operational when needed. - **Authenticity:** Ensuring the identity of users and the veracity of data. - **Integrity:** Protection against unauthorized alteration of information. - **Confidentiality:** Access to information strictly limited to authorized personnel. - **Traceability:** Logging and monitoring of all critical actions within the system. ## 4. Quality and Security Certifications Our management is backed by international certifications that guarantee continuous improvement and the robustness of our processes: 1. **ISO/IEC 27001:** Information Security Management System. 2. **ISO 9001:** Quality Management System. 3. **ISO 14001:** Environmental Management System. 4. **ENS (In progress):** Currently in the final audit phase to obtain the Certificate of Conformity with RD 311/2022. As you can see in the page [Certifications](https://www.smartmotors.org/es/certificaciones?hsLang=en). ## 5. Personal Data Processing (GDPR) - **Purpose:** Management of monitoring services, technical support, and authorized commercial communications. - **Lawfulness of Processing:** Execution of a contract and consent of the data subject. - **Rights:** You may exercise your rights of access, rectification, erasure, and objection by sending an email to our DPO: **ezio.cappellino@smartmotors.org**. ## 6. Incident and Vulnerability Management In compliance with the ENS, we have an incident management procedure to react to any threat. **Have you detected a vulnerability?**  If you detect any security flaw or potential breach in our systems, please inform our technical team immediately via:  📧 **info@smartmotors.org** SmartMotors commits to analyzing and mitigating any report within the timeframes established by current regulations and, if necessary, notifying the competent authority (AEPD / CCN-CERT). ## 7. Policy Updates This policy has been reviewed by the Security Committee and is kept up to date to reflect any changes in infrastructure or legal regulations. **Last updated:** April 2026. 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